Emma Boulton is a User Research Leader based near Cardiff in the UK. She honed her craft leading research as a practitioner in a variety of companies, most notably the BBC and Monotype. In recent years she has focused solely on supporting other researchers as a senior leader at Meta and Babylon Health. Emma is a well known contributor to the UX community. She was a Board member for the Research Ops community and is most well known for her article on the Eight Pillars of User Research. You can find her written reflections on Research and Research Ops on her website and Medium.