About the Speaker
Steve Portigal is an experienced user researcher who helps organizations to build mature user research practices. Based outside of San Francisco, he is principal of Portigal Consulting, and has conducted research with thoracic surgeons, families eating breakfast, rock musicians, home-automation enthusiasts, credit-default swap traders, and real estate agents. His work has informed the development of professional audio gear, wine packaging, medical information systems, design systems, video-conferencing technology, and music streaming services. He is the author of the classic Interviewing Users: How To Uncover Compelling Insights (now in a second edition) and Doorbells, Danger, and Dead Batteries: User Research War Stories. He’s also the host of the Dollars to Donuts podcast, where he interviews people who lead user research in their organizations.
Speakers '24
Emma
Boulton
Indi
Young
Katherine M.
Zhou
Molly
Stevens
Steve
Portigal