Event Ticket: How to measure UX & design impact with Vitaly Friedman

In this workshop, you’ll learn how to define design success, establish team-specific design KPIs, how to track them effectively, and integrate accountability and ownership for these metrics into your design process.You’ll discover how to translate ambiguous objectives into practical goals, and how to make sense of KPRs, SUS, UMUX-Lite, TPI, KPI trees, feedback scoring, gap analysis, Kano model – and how to choose the right UX research method to get better results. Let’s dive in!

https://www.uxcon.io/events/workshop-how-to-measure-ux-design-impact